iphonesoftware

Are iPhone replacements for software problems free?

iPhone 6 is not under warranty (no Apple Care +), but Apple Support offered a replacement phone which I pick up at the store (no mention of cost, didn’t ask) due to a problem with the phone that I didn’t cause (no physical damage). So, will this be a free iPhone replacement or will it find the money as a screen repair?

Edit: It was eventually replaced for free.

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It could be free. I had an iPhone 6 replaced for free just last month. The iPhone had a 6 month warranty, not AppleCare, but it had battery issues. Apple determined the battery was faulty and replaced it for free.

Apple Store will diagnose hardware / software and replace iOS software free of charge.

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