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Black screen on Motorola Moto G5S: what to do?



Black screen on Motorola Moto G5S: what to do?


The screen of the Motorola Moto G5S frequently remains black. This discomfort can occur in a variety of conditions. Sometimes this happens right after the Motorola Moto G5S crashes. Other times, the screen remains black after a startup, crash, or sleep. No matter what happens, don’t worry, there are different tips to fix the black screen of your Motorola Moto G5S. To do this, you need to examine a few things before trying the different techniques. We will first see what to check in case the Motorola Moto G5S screen goes black. Then we will discover all the methods to be able to unlock this ugly black screen.

What to check if you have a black screen on Motorola Moto G5S

Before embarking on the tricks, we suggest you look at the following points to better understand where the jitter may be coming from. This will give you a good orientation on the origin of the problem.

Is the Motorola Moto G5S LED on when the screen stays black?

One of the first things to check is the mini led just above the screen. Undeniably, when the the led is red or blue When the Motorola Moto G5S screen stays black, it means the phone is working fine. In this situation, it is very possible that the concern comes from the screen.

Does the Motorola Moto G5S charge?

It often happens that a deep battery discharge prevents the Motorola Moto G5S from turning on for a moment. So make sure the Motorola Moto G5S is properly charged by leaving it plugged in for at least 1 hour. If after this the LED does not light up and the screen remains black, the problem most likely comes from the battery.

Is the Motorola Moto G5S damaged?

In the event that the screen of the Motorola Moto G5S remains black after having received a shockafter having suddenly falls, after being soaked or broken, the screen is likely to be damaged. In this situation, none of the following methods will work. In this case, you will need to take your Motorola Moto G5S to a convenience store.

What to do if the Motorola Moto G5S screen stays black?

After making sure that the concern is from the screen, you can try the following techniques to unlock the black screen of your Motorola Moto G5S. In case one technique is not suitable, you can continue with the next one.

Connect the Motorola Moto G5S to its charger

The first thing you should do if the Motorola Moto G5S screen goes black is to charge the smartphone. This allows you to be calm for all subsequent procedures. This also solves the problem of deep draining of the phone battery.

If so, remove the battery from the Motorola Moto G5S

In case the Motorola Moto G5S is simply removable, we suggest that you remove the battery. This often solves the black screen problem. Wait several seconds and then put the battery back in and try restarting the phone. If the screen is still locked, go to the next step.

Remove SIM card and SD card

Sometimes the SIM card or SD card conflicts with the Motorola Moto G5S and causes a black screen. So one of the methods to test is remove SIM card and SD card. When it’s ok, try restarting the phone. If the process works, it means that there is a conflict with the SIM or SD card.

Force restart the Motorola Moto G5S

In case the screen stays black, sometimes the problem is solved with one forced restart. To do this, you will need to press multiple keys at the same time. You must press and hold for at least 7 seconds for the forced reboot to execute. The combination of the buttons may vary depending on the models, but it was supposed to be one of the following:

Wait until the battery runs out

Finally, in the event that none of the above works, you can try letting the battery die. So make sure the battery is completely empty. When it is ok, connect your Motorola Moto G5S to its charger and try to start the Motorola Moto G5S.