The touch of my Fairphone 2 no longer works

Sometimes the touch screen of your Fairphone 2 stops working. In fact, if you have ever dropped it, if the touch screen has broken, the Fairphone 2’s touch function may not work at all. However, without the touch of your mobile, it is really difficult to do anything. That is why we have chosen to make this small guide to repair the touch screen of your Fairphone 2. We will see to begin with what are the different solutions to repair the touch screen of your Fairphone 2. We will see a second time what you should do if ever our techniques they do not work.

How do I fix the touch screen of my Fairphone 2 if it stops working?

Make sure the Fairphone 2 screen is clean

One of the first things to do when the touch of your Fairphone 2 no longer works is to check if the screen is clean. Indeed, a simple dirt or smudge will often cause the touch screen to malfunction. Therefore, it is necessary clean the screen of your Fairphone 2 before trying to use the touch screen. In the event that it still does not work, you can move on to the next step.

Force restart your Fairphone 2

When the touch panel stops working, sometimes the solution is restart the Fairphone 2. However, without the touch screen, it is not always easy to restart the mobile. This is why we recommend a forced restart. To do this, you will need to hold down the POWER key and the Volume down key for about 7 seconds.

Remove the SD card from your Fairphone 2

In the event that your screen is not damaged, it is often the case that it is an application that is causing the problem. This is because sometimes an application conflicts with a function of your Fairphone 2 and sometimes the touch of your mobile phone can malfunction. In fact, if you remove the SD card from the Fairphone 2 , you can see if an app is causing the problem. In the event that this is not the case, you can proceed to the next step.

Remove the protective film if you have a

Improperly attached or damaged protective film can sometimes cause the touch to not work properly. To ensure that the concern does not arise from this, we recommend that you remove the protection from your screen.

What to do if the touch of your Fairphone 2 still does not work?

Reset Fairphone 2

In the event that you have tried all the previous steps and the touch of your Touchphone 2 still does not work, we recommend that you Restart your Fairphone 2. In practice, it often happens that a mobile restart starts the touch again. If you have no idea how to reset your mobile, you can consult our article: How to reset your Fairphone 2.

Use the after-sales service of the brand

If there is still nothing to do, it is that the concern surely comes from the material. If this is the case, we recommend that you run the warranty if possible. If this is not the case, you can take your Fairphone 2 to a specialized store or use the brand’s after-sales service.