Occasionally the touch screen on your Samsung XCover 4 will stop working. Indeed, in the event that you have dropped it, if the touch screen has broken, it sometimes happens that the touch of the Samsung XCover 4 no longer works at all. However, without the touch of your smartphone, it is very difficult to do anything. It is with this in mind that we have chosen to make this small tutorial to repair the touch screen of your Samsung XCover 4. We will first see what are the different solutions to repair the touch screen of your Samsung XCover 4. Then we will see what you can do in the event that our techniques do not work.
How do I repair the touch of your Samsung XCover 4 if it stops working?
Make sure the Samsung XCover 4 screen is clean
One of the first things to do when the touch of your Samsung XCover 4 no longer works is to check if the screen is clean. Indeed, a simple dirt or stain can cause the smartphone to not work properly. It will therefore be necessary clean the screen of your Samsung XCover 4 before attempting to use the touch screen. In case it still doesn’t work, feel free to move on to the next step.
Force your Samsung XCover 4 to restart
When the touch no longer works, it happens from time to time that the solution is restart the Samsung XCover 4. However, without the touch screen, it is not necessarily easy to restart the smartphone. This is why it is recommended that you perform a forced reboot. To do this, you will need to hold down the POWER key and the Volume down key for 7 seconds.
Remove the SD card from your Samsung XCover 4
In the event that your screen is not damaged, it may be an application that is causing the problem. And yes, sometimes an application conflicts with a function of your Samsung XCover 4 and sometimes the touch of your smartphone can malfunction. In fact, if you Remove SD card Samsung XCover 4 , we will have to see if it is an application that is at the origin of the problem. In the event that this is not the case, feel free to proceed to the next step.
Remove the protective film if you have a
Improperly attached or damaged protective film may cause the touch to not work properly sometimes. To ensure that the problem does not occur, we recommend that you remove the screen protector.
What to do in case the touch of your Samsung XCover 4 still does not work?
Reset Samsung XCover 4
In the event that you have tried all the steps above and the touch of your Samsung XCover 4 still does not work, we recommend that you Restart your Samsung XCover 4. In practice, sometimes a reboot of the smartphone will make the touch screen work again. In case you have no idea how to reset your smartphone, do not hesitate to consult our article: How to reset your Samsung XCover 4.
Use the after-sales service of the brand
If there is still nothing to do, then the problem is definitely hardware. In this situation, it is recommended that you run warranty if possible. If this is not the case, do not hesitate to take your Samsung XCover 4 to a specialized store or use the manufacturer’s after-sales service.