Sometimes the touch screen of your Alcatel 5 phone no longer works. In fact, if you drop it, if the touch screen is broken, the Alcatel 5 touch screen may not work at all. However, without the touch screen of your laptop, it is very difficult to do anything. With this in mind, we have chosen to produce this short guide to repair the touch screen of your Alcatel 5. First we will see what are the different solutions to repair the touch screen of your Alcatel 5. Then we will see what we can do if the solutions ours does not work. .
How do I fix the touch screen of your Alcatel 5 phone if it stops working?
Make sure the Alcatel 5 screen is clean
One of the first things to do when your Alcatel 5 touch screen stops working is to check that the screen is clean. In fact, a simple dirt or stain can cause the touch screen of the laptop to not work properly. It will therefore be necessary clean the screen of your Alcatel 5 before trying to use the touch screen. If it still doesn’t work, feel free to take the next step.
Force restart Alcatel 5
When the touch screen no longer works, sometimes the solution is to restart Alcatel 5. However, without the touch screen, restarting your laptop may not be easy. That’s why we recommend you to force restart. To do this, you will need to hold down the POWER key and the Volume down key for about 7 seconds.
Remove the SD card from the Alcatel 5
If the screen isn’t damaged, there may be a problem with an app. In fact, it is possible that an application conflicts with a function of your Alcatel 5 phone and sometimes causes the touch screen of the laptop to malfunction. So if you remove SD card from Alcatel 5 , we will have to see if an application is the source of the problem. If this is not the case, feel free to move on to the next step.
Remove the protective sheet if you have a
Misplaced or worn protective film can cause the touch screen to malfunction from time to time. To make sure that the problem does not exist, we recommend that you remove the screen protector.
What should you do if the touch screen of your Alcatel 5 still does not work?
Reset Alcatel 5
If you have tried all the steps above and the touch screen of your Alcatel 5 is still not working, we recommend that you Restart your Alcatel 5 device. In fact, it sometimes happens that a reboot of the laptop makes the touch screen work again. In case you don’t know how to reset your laptop, feel free to check our article: how to reset Alcatel 5.
Use the after-sales service of the brand.
However, if nothing helps, the problem is probably with the hardware. If this is the case, we recommend that you activate the warranty if it is still possible. If this is not the case, do not hesitate to take your Alcatel 5 to a specialized store or use the brand’s after-sales service.