touch

The touch screen of my Gigaset ME no longer works

Sometimes the Gigaset ME touch screen stops working. In fact, if you drop it, if the touchscreen has broken, sometimes the Gigaset ME’s touchscreen may not work at all. However, without the touch screen of your laptop, it is very difficult to do anything. That’s why we decided to make this short guide to fix the Gigaset ME touch screen. We will first see the various tips to repair the Gigaset ME touch screen. We will see secondly what to do if our techniques do not work.

How do I fix the Gigaset ME touch screen if it stops working?

Make sure the Gigaset ME screen is clean

One of the first things to do when the touch screen on your Gigaset ME stops working is to check that the screen is clean. In fact, it often happens that a simple dirt or stain causes the touch screen of the laptop to not work properly. So it will be necessary clean the screen Gigaset ME before trying to use the touch screen. If it still doesn’t work, you should continue to the next step.

Force Gigaset ME

When the touch screen stops working, it sometimes happens that the solution is to restart Gigaset ME. However, without the touchscreen, it’s not always easy to restart your laptop. That is why we recommend that you perform a forced restart. To do this, you will need to press and hold the POWER key and the volume down key for 7 seconds.

Remove the SD card from the Gigaset ME

Assuming your screen isn’t damaged, it’s often a troublesome app. In fact, it sometimes happens that an application conflicts with a Gigaset ME feature and sometimes causes the laptop’s touchscreen to malfunction. So if you remove the SD card from the Gigaset ME , we will have to see if it is an application that is causing the problem. If not, you need to go to the next step.

Remove the protective sheet if you have one.

Sometimes misplaced or damaged protective film can cause the touch screen to malfunction. To make sure that the problem does not come from there, we recommend that you remove the screen protector.

What to do if the Gigaset ME touchscreen still doesn’t work?

Reset Gigaset ME

If you have tried all the steps above and your Gigaset ME touch screen still does not work, we recommend that you Restart your Gigaset ME. In practice, it sometimes happens that a restart of the laptop makes the touch screen work again. If you don’t know how to reset your laptop, you should read our article: How to reset your Gigaset ME.

Use the after-sales service of the brand

If that doesn’t work, it’s probably hardware. If this is the case, we recommend that you exercise the warranty if possible. If not, you will have to go to a Gigaset ME store or use the brand’s after-sales service.