Sometimes HTC Desire 19s may announce the error message: Authentication problem as soon as you try to connect to a Wi-Fi network. This type of error message is most likely coming from different places. Therefore, in order to successfully connect to the Wi-Fi network with HTC Desire 19s, we have chosen to write this guide. Therefore, we will see with you what to do and where to go to solve this Wifi authentication problem. First, we will see what you can do on HTC Desire 19s. Finally, we will see what is essential to do and see in your WiFi Internet box.
What to do if HTC Desire 19s has an authentication problem on its Wi-Fi network
Forget about the Wifi network on HTC Desire 19s
If the Wi-Fi network you want to connect to has changed since you last signed in, HTC Desire 19 will occasionally write your message: Authentication problem or authentication error. If the problem comes from there, the technique is quite simple. I just have toforget about the network Wifi on HTC Desire 19s. With this in mind, go to your Wifi network settings and long press on the problematic network. Then you can select the option: Forget this network. Once you’re done, you can try connecting to the WiFi network again. If the problem is not resolved, go to the next step.
Press the button on the box
If your box is Orange, Bouygues, SFR or Numericable, you often have a problem with Wifi authentication on HTC Desire 19s because the box is not in Moment. If you want to activate the box sync mode, it is very easy. You may find a sync button that you will need to press. When it’s okay, an indicator light starts flashing if everything is okay. Then you should try to reconnect to the Wi-Fi network with HTC Desire 19s. If it doesn’t work, skip to the next tip.
It often happens that the authentication problem comes from the way you enter the Wifi network key. For example, sometimes it is difficult to enter a Wi-Fi password on HTC Desire 19s. Therefore, we recommend that you try all of the following options:
- Write the key without spaces or hyphens.
- Capitalize the key
- Write the key in lowercase
Restart the box
As with a multitude of computer problems, sometimes the answer is truly primary. In fact, 75% of computer problems are solved by restarting the device. Therefore, we recommend that you restart the box and HTC Desire 19s. Then try to reconnect with HTC Desire 19s.
Check box settings
If 0 of the above methods never worked, the problem may be with your provider’s box. Therefore, you will need to go into the box settings and verify that the key device is in WPA / WPA2. If not, choose this option. Then try connecting HTC Desire 19s to Wifi again. If the authentication problem persists, we recommend that you go to your ISP or mobile phone store.