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iPod nano 4th generation not recognized but iPhone SE is



iPod nano 4th generation not recognized but iPhone SE is


I have a 4th gen iPod nano that loads when I plug it into my laptop, but it’s not recognized by windows or itunes. But when I plug in my iPhone SE, this is recognized by both of them.

I’ve tried absolutely everything: reinstalling itunes, checking for updates, updating USB controllers, stopping and starting Apple mobile support, restarting my laptop – nothing works.

It seems that when my iPhone is plugged in, apple mobile support appears under the usb controllers, but as soon as my older iPod is plugged in, it disappears and nothing I do works.

This is super frustrating – any help would be truly appreciated!

Thank you