The touch of my BlackBerry KEYone no longer works

The touch screen of your BlackBerry KEYone may stop working regularly. And yes, if you ever drop it, if the touch screen is broken, it is possible that the touch screen of the BlackBerry KEYone will stop working. However, without the touch of your smartphone, it is very difficult to do anything. That is why we have chosen to make this small guide to repair the touch of your BlackBerry KEYone. We will first discover the different solutions to repair the touch screen of your BlackBerry KEYone. We’ll find out in a second step what to do if our solutions never work.

How do I fix the touch on your BlackBerry KEYone if it stops working?

Make sure the BlackBerry KEYone screen is clean

One of the first things to do when your BlackBerry KEYone touch screen stops working is to check that the screen is clean. And yes, it is common for a simple dirt or stain to cause a malfunction of the smartphone touch. you will have to therefore clean the screen your BlackBerry KEYone before attempting to use the touchpad. In the event that it still does not work, you should proceed to the next step.

Force restart your BlackBerry KEYone

When the touch panel stops working, the solution is usually restart the BlackBerry KEYone. However, without the touch screen, it is not always easy to restart your smartphone. That is why it is recommended to perform a forced restart. To do this, you need to press and hold the POWER key and the Volume down key for seven seconds.

Remove the SD card from your BlackBerry KEYone

In the event that your screen is not damaged, it is common for an app to cause a problem. This is because sometimes an app can conflict with a feature on your BlackBerry KEYone and sometimes it can cause the smartphone touch to malfunction. Therefore, if you remove SD card from BlackBerry KEYone , you need to see if it is an app that is causing the trouble. In the event that this is not the case, you should proceed to the next step.

Remove the protective film if you have a

Incorrectly attached or worn protective film may cause the touch to malfunction sometimes. To make sure the hassle doesn’t end there, we recommend that you remove the screen protector.

What if the touch screen on your BlackBerry KEYone still doesn’t work?

Reset the BlackBerry KEYone

In the event that you have tried all the steps above and the touch screen of your BlackBerry KEYone still does not work, we recommend that you Restart your BlackBerry KEYone. Indeed, it sometimes happens that a reboot of the smartphone turns the touch back on. In case you have no idea how to reset your smartphone, you should read our article: How to reset your BlackBerry KEYone.

Use the after-sales service of the brand

If there’s one thing you’re always doing, it’s hardware. In this case, it is recommended to run the warranty if possible. If this is not the case, you should take your BlackBerry KEYone to a specialized store or use the brand’s after-sales service.