samsungsamsung galaxy

The touch of my Samsung Galaxy J5 2017 no longer works

Sometimes the touch screen of your Samsung Galaxy J5 2017 no longer works. Unquestionably, if you dropped it, if the touch screen was broken, it often happens that the touch screen of the Samsung Galaxy J5 of 2017 does not work at all. But without the touch of your smartphone, it’s especially hard to get anything done. It is with this in mind that we have chosen to make this small guide to repair the touch screen of your Samsung Galaxy J5 2017. First we will see what are the different tips to repair the touch screen of your Samsung Galaxy J5 2017. We will then see what you can do if our techniques they do not work.

How to repair the touch screen of your Samsung Galaxy J5 2017 if it no longer works?

Make sure the Samsung Galaxy J5 2017 screen is clean

One of the first things to do when your Samsung Galaxy J5 2017 touch screen stops working is to check if the screen is clean. Undoubtedly, it is common for a simple dirt or stain to cause a malfunction of the smartphone touch. you’ll have to clean the screen of your Samsung Galaxy J5 2017 before trying to use the touch. In case it still doesn’t work, feel free to move on to the next step.

Force restart your Samsung Galaxy J5 2017

When touch no longer works, sometimes the solution is restart the Samsung Galaxy J5 2017. But without the touch screen, it is not necessarily easy to restart the smartphone. That is why it is recommended to perform a forced restart. To do this, you need to press and hold the POWER key and the Volume down key for seven seconds.

Remove the SD card from your Samsung Galaxy J5 2017

In the event that your screen is not damaged, it is common that this application is a problem. Indeed, it can happen that an application conflicts with a function of your Samsung Galaxy J5 2017, and sometimes the touch of the smartphone can malfunction. so if you remove SD card from Samsung Galaxy J5 2017 , you will be able to see if it is an application that is causing the annoyance. In the event that this is not the case, feel free to proceed to the next step.

Remove the protective film if you have a

Improperly attached or damaged protective film can sometimes cause the touch to not work properly. To make sure the hassle doesn’t end there, we recommend that you remove the screen protector.

What if the touch of your Samsung Galaxy J5 2017 still does not work?

Reset Samsung Galaxy J5 2017

In the event that you have tried all the steps seen above and the touch of your Samsung Galaxy J5 2017 still does not work, we recommend that you Restart your Samsung Galaxy J5 2017. Indeed, it often happens that a reboot of the smartphone turns the touch back on. In case you do not know how to reset your smartphone, do not hesitate to consult our article: How to reset your Samsung Galaxy J5 2017.

Use the after-sales service of the brand

If there is still nothing to do, the problem probably comes from the material. If this is the case, it is recommended to run the warranty if possible. If this is not the case, do not hesitate to take your Samsung Galaxy J5 2017 to a specialized store or use the manufacturer’s after-sales service.